- +234 705 272 9955
- help@raxxontech.com
Available At Raxxon Technologies
We provide first level IT tech support for our customers and our customers' clients for various aspects of IT
Easy, seamless access to your data from anywhere, while increasing security and efficiency. We make the cloud work for your unique business goals.
Our engineers provide 24×7 network and server monitoring, triage, security, and critical patch management.
Our Backup and Disaster Recovery Service can have your business back up and running within a matter of minutes using cloud backups after significant disruptions
We provide physical and remote tech support and maintenance for any workstations, desktops, laptops, tablets, servers
This is a value-added service to assist our customers through an ever-changing technology landscape, from cloud migrations and server/network support to implementing proper security protocols. Let our technology advisers become your virtual CIO
We will help you configure new hardware and troubleshoot existing troubleshoot issues that you may have either virtually or physically – Guaranteed
you can trust and speak your language ― no tech jargon, just business sense
IT success with a dedicated onboarding process that ensures an easy and painless transition.
With continuous monitoring of your system from responsive support staff.
We customized packages tailored to your immediate managed IT needs.
We have a dedicated team of IT consultants that understands your needs and business objectives.
With 24/7/365 network monitoring and advanced cybersecurity solutions.
Whether you are a current client Raxxon Technologies or not, we would like to hear from you and give you an opinion, insight and answer.
All computers, printers, servers, network devices can be covered by Technical Support.
We provide on-site support through Enhanced Support. Each Enhanced Support agreement includes an entitlement to a certain number of days of on-site support presence. If the on-site allowance is used up, we continue resolving issues through off-site cases, conference calls, and Webex meetings. However, we expect that the on-site entitlement should be enough for emergency uses in a project.
We also provide on-site review assistance for architecture, RTL designs and back-end implementation. See our Design Reviews service for more information.
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At the moment, we only offer our support in English
Product support typically last for at least a year. However, there could be cases where adjustments could be made
We offer both virtual and on-site support depending on various variables
